News
New team member Adrian Horchler
We are very happy to introduce Adrian Horchler as a new team member. Adrian joins our sales department and will support our customers worldwide. He will also focus on our video marketing to present our systems and provide online trainings.
Adrian is mountainbike pro and participant of last years marathon world championships. He brings along a great bikefitting expertise and has worked for our Radlabor-labs in Freiburg and Munich.
“We are very proud to win Adrian for our Team. He comes with dedication for cycling and bikefitting and will take us any further.”, says Smartfit CEO Björn Stapelfeldt.
New contactless Workflow
Biking is getting more and more important. We see it on our streets and paths. Lots of people are using the bike for transfers and for a welcome change outside. Performance numbers of online bike-shops are increasing.
Positive news for our bike-business. This need creates opportunities for us all.
To support the business, we were not inactive. We organised a bunch of meetings and trainings. And our devolopment department created a new contactless workflow for our Smartfit software. The workflow is already integrated within the last update.
And there is another new feature: The update includes the possibility to install the software on four PCs and free of cost. So you can work contactless out of your home-office. Contact us for the download and access data.
Contactless sales & service with Smartfit now!
Dear Smartfit family,
We know how the Covid-19 pandemic affects your turnover. We feel the same way. Our Radlabor branches are closed too. However there are chances to face these hard times. Smart ideas, pragmatic and fast acting are now required. There is a NOW and there will be a BEYOND. We have to prepare ourselves and act with a hands-on mentality to get rid of the struggle.
There is a big benefit in the most countries: The bike market and service is classified as system-relevant by governments like here in Germany. Science and politics recommend to use the bike for short and required distances. That can be our handle for all the bike-business.
Contacless sales & service, how does it work?
With our Smartfit systems there are two options:
1. Contactless via phone or video-call with the Smartfit software
Instead of doing the measurement at the point of sale you can do it with your customer also via phone or video-call (i.e. Skype/Zoom…). Some ‘closed’ bike stores have already converted their service and sales activities like that and are using the Smartfit software successfully.
We assist you personally and show you how to interact in a contacless service situation via phone/video-call/Chat. We are working to present you as soon as possible some (video) guidances for you and instructions for customers how to do a self-measurement.
Do you need some assistance now? Don’t hesitate to contact us via e-mail: info@smartfit.bike
2. Online in your webshop
As owner of a performing webshop you clearly have an advantage. More and more customers inform oneselves online at present. Soon there will occur the question of the right frame size. Our Smartfit Online Sizing tool takes the individual body measures and translates them into an accurate frame size recommendation of the desired bike, all based on its actual geometry. This customer-centered solution can be integrated into an online shop system with very little effort in only one day. The digital sizing closes a gap in online bike retail and has proven to be the top frame size tool world wide.
More information about the tool here: www.onlinesizing.bike
Black Friday Madness
Die Zahlen am Black Friday sprechen für sich: Unser Smartfit Online SIZING wurde am umsatzstärksten Verkaufstag des Jahres weltweit 50.000 mal geklickt. Das bedeutet 50.000 zufriedene Kunden, die jetzt die exakte Größe für ihr Traumrad wissen.
2 Million Online SIZINGS in the first half of 2019
Our e-commerce tool the Online SIZING hits the mark. In the first half of 2019 we reached the tremendous number of 2.000.000 Online SIZINGS. Every SIZING shows online-customers according to their anatomy the correct frame size just on the article-page. The kicker: the size recommendation is based on the individual anatomy and the specific frame geometry. In e-commerce parlance: minimize customer uncertainty, lift conversion rate, avoid return delivery.
This number of 2 million SIZINGS approves our assumption: the Online SIZING tool serves one of the main customer requirements when looking for bikes online the individual certainty to choose the correct bike size. With the Online SIZING confusing geometry spreadsheets and blanket size recommendation become history. The widget can be placed just on the article page and is customizable regarding the shop design. No redirection on geometry charts means certainty for the customer and increases the conversion rate.
We are proud to reach this benchmark number and are motivated to keep working hard to enhance the e-commerce market for customers and shop owners.
All information regarding the Online SIZING here: https://www.onlinesizing.bike/
Eurobike 2019 – Meet us inside the service area to test our systems! FW-201
At this years Eurobike (4.-7. september 2019) you will find our booth in the service-area (FW-201) inside the Foyer West, near to the main entrance.
We would like to inform you about our Systems for Bike SIZING and Bike FITTING and about our Online SIZING tool for e-commerce.
Make an Appointment with us and test our tools. We will have our stationary systems with us and you can also test our Online SIZING widget.
Recipient of the EUROBIKE GOLD AWARD 2018: The new SMARTFIT Online SIZING
At this year’s EUROBIKE, Radlabor GmbH has been awarded a coveted EUROBIKE Gold Award (in the category “Concepts & Services”) for its exceptionally innovative approach of its SMARTFIT Online SIZING tool. The tool provides …read more
Eurobike 2018 – visit us
You will find Smartfit at hall B1 / 301 (next to SCOTT and Bergamont).
Take the opportunity and discover our new products, discuss with our experts about the best sales strategies and just yet make an appointment today for an extensive product demonstration at our fair stand!
Reserve your personal appointment with our experts at the Eurobike just now:
Or contact us directly:
info@smartfit.bike
Smartfit at the Eurobike 2017
Please visit us at our stand in Hall A3 – 206.
For detailed product presentations we would ask you for an appointment – info@smartfit.bike
We are looking forward to your visit.
EUROBIKE 2016
SMARTFIT the biggest bike-fitting exhibitor at EUROBIKE
SMARTFIT has consolidated its position as top dog at Eurobike with the biggest bike-fitting stand at the trade fair. Although the number of trade visitors (over 42,000) was down 7% on the previous year, the subject of bike fitting was higher up the agenda among international visitors. …read more
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